City of Burlington NC
support: 336-222-5103

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Welcome to the City of Burlington's Online Permitting and Licensing Portal 

NOTICE:  In the next few days, users will see some changes to the user application interface for your permitting and application needs.  This update will provide new features that improve the permit application process.

While we are still here to assist if you need it, this Portal allows you to accomplish everything from the comfort of your home or office. Some permits still require an application to be filled out and submitted online.  (You will be prompted where documents need to be filled out and uploaded). 

Important Information: 

NOTICE:  The North Carolina General Assembly passed Session Law 2020-61 (House Bill 873) that requires local governments to collect System Development Fees (SDF) at the time of application for building permit.  These fees were previously collected at the time the plat was recorded creating the individual building lot.  The SDF in the City of Burlington is $684 for a residential (3/4") water tap and $1,406 for a residential (4") sewer tap.  The total SDF is $2,090.00 and is due at the time of the application for building permit (effective by NCGS 1/1/2021).


If you are working on behalf of a company, please stop and contact us at 336-222-5080 for Inspections or 336-222-5110 for Planning, for an access code prior to creating your account. 


All inspections requested before 4 pm will be scheduled the following business day. Any inspections scheduled after 4 pm will be scheduled 2 business days from the date of request.

Inspections Refund Policy:



The Planning Department will be conducting a demonstration workshop for development projects on Tuesday, November 30th at 8:30 am and will cover the Pre Applciation Conferences (PAC meeting) and the Technical Review Committee (TRC) application.

Please use the link below to join the Zoom meeting or dial by phone on Tuesday, November 30th at 8:30 AM:

Zoom Meeting Link:

OR by Phone: +1 301 715 8592 Webinar ID: 816 2711 3785


UDO Link:


Business licenses are no longer required or issued by the City of Burlington, with the exception of business selling beer/wine or taxi-cab services.  Please contact the Tax Department at 336-222-5120.


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